Save failure

Last post 06-14-2007, 8:05 PM by Phil. 5 replies.
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  •  06-11-2007, 1:56 PM 30587

    Save failure

    We are currently attempting to upgrade to v6.0.  In a test bed (using pages created in a previous release) I discover that if I make a change (delete some text and insert a picture, the save fails to over-write the existing file.
     
    Interestingly enough if I clean-up the HTML first the save seems to work.
     
    The real problem is that when the failure occurs, the user is given no warning.  Therefore moving on results in the loss of changes.
     
    Is there some way to notify the user when the save of his page changes fails (apparently due to bad HTML -- which cute editor produced!)???
  •  06-11-2007, 2:07 PM 30588 in reply to 30587

    Re: Save failure

    Phil,
     
    Please create a sample project showing the problems and send it to me? I have no idea what you're talking about.
     

     

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  •  06-12-2007, 12:25 PM 30635 in reply to 30588

    Re: Save failure

    Sent you a PM with the URL, my source code and instructions to reproduce the failure.
     
     
  •  06-14-2007, 11:01 AM 30744 in reply to 30587

    Re: Save failure

    Could I please get a status on this problem?
     

     

  •  06-14-2007, 11:12 AM 30746 in reply to 30744

    Re: Save failure

    You are loading HTML file from the browser cache. It's not an Editor issue.
     
     

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

  •  06-14-2007, 8:05 PM 30767 in reply to 30746

    Re: Save failure

    Adam -- Most likely you are correct and it is not a cute editor issue!
     
    This page has a dropdown listbox (external to Editor text box) as a part of the page controls.  During inital page load this dropdown box has its selection established.
     
    I have modified the page to provide extensive tracing of the cuteeditor actions.  Here is what I find:
    ---trace shows --- (on start-up)
    reload = xindex.htm
    reload settings = 92   (note: this is the selected index value of the dropdownlist1)
    --- user observations and actions ----
        on initial page load the page load event has selected the 92nd  item in my (dropdownlist1) and based upon the value (xindex.htm) has correctly loaded the cuteeditor text box and displayed the page for editing.
     
    At this time the user makes some changes to the page which cute editor correctly renders within the editor text box
     
    Then the user presses the save icon -- first item on the top row of the standard tool box which results in the following trace actions.
    --- trace shows ----
    Indexchanged = xindex.htm
     settings = 92
    Save file = xindex.htm
    --- the error is ----
    the listbox1.selecteditemchanged has been issued (by the cute editor save action) when there was no change to the selected list index
    the result is that the cuteeditor source has lost the changes by reloading the original page source before it.... saves the changes
     
    If the user then repeats the same procedure
     
    That is he makes the same changes to the editor text box which have been lost by the above save action,
     
     
    Then the user presses the save icon -- first item on the top row of the standard tool box which results in the following trace actions.
    --- trace shows ----
    Save file = xindex.htm
    ------------------
    This is the correct processing and the user changes to the page are successful.
     
    Now that I understand what is happening I can probably code around the problem, however it is clearly inconsistent in it's behavior.
     
    I suspect that some of inconsistencies the other people complain about are based similar inconsistencies.
     

     
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